Shipping Information
As of November 1, 2022 the preferred method of shipping will be USPS Priority Mail. 1st class shipping will be limited to orders under $20. The free shipping threshold will go up to $250.00 and will ship via USPS Priority Mail or UPS Ground.
Thank you for choosing SSV! We pride ourselves on providing exceptional customer service. We offer shipping in the US and limited International shipping to Canada. Please see below for information.
Due to COVID we are NOT currently accepting any returns. NOT RESPONSIBLE FOR SHIPPING DELAYS! Once the package ships I have no control over when the carrier delivers. I strongly recommend shipping insurance for every package.
US Shipping (Mainland)
For items that require shipment, we process and ship all orders within 3-5 business days (please see current TAT for transfers on the individual listing as it varies based on quantity and type). Shipping fees are as follows:
Orders under $20.00 standard 1st Class shipping is $5.59
Orders $20.01- $49.99 Priority shipping is $8.89
Orders $50-$250.00 Priority Shipping $12.75
Orders $250.01 and over Priority shipping is FREE
Upgraded shipping options and UPS options are available.
US Shipping (Islands and Providences)
For items that require shipment, we process and ship all orders within 3-5 business days. Shipping fees are as follows:
Orders under $49.99 standard ground shipping is $14.59
Orders $50.00- $100.00 standard ground shipping is $23.99
Orders $100.01-$250.00 standard ground shipping is $31.99
Upgraded shipping options are available.
Limited International Shipping
For items that require shipment, we process and ship all orders within 5 business days. Shipping fees are calculated at checkout.
All taxes, dues and fees are the responsibility of the customer as required at delivery.
Please Note: all referred to days and hours are business hours/days (Mon-Fri 8-5). We do not ship on the weekends or holidays. Shipping times do not include Out of Stock or Pre-Order items. Those items will ship within 5 business days of them becoming available. During sales, please allow an extra 2-3 business days processing.
Shipping via USPS or UPS. Free shipping is via USPS Priority Mail with Tracking.
Damage During Shipping
If your item is damaged during shipment, please reach out to me within 24 hours of delivery at sassyvinylhtv@gmail.com. Include your order number and pictures supporting your claim. Make sure you if you notice any damage to the packaging, you photograph it from all side. The shipping insurance company requires pictures (Route or any carriers). If you chose Route Insurance during checkout, you can submit the claim directly through them, or I can submit on your behalf.